Terms of Service

LEGAL INFORMATION & DISCLOSURES AND TERMS OF USE OF THIS SITE

Your use of this site, your.level5mentoring.com, is governed by the terms, conditions, and disclaimer set forth on this page. If you do not agree to these terms, conditions, and disclaimer you may not use this web site for any reason.

We reserve the right to modify these terms, conditions and disclaimer at any time and without providing notice to the user. You are responsible for periodically viewing this page to check for updates.  This page contains the entire agreement. No other statements or claims made either orally or in writing anywhere else on this web site, your.level5mentoring.com will take precedence over this page.

Neither this site nor any content on or accessed through this site shall be considered a substitute for the independent investigations and the sound technical and business judgment of the user of this site and the user should consult with a professional advisor familiar with your particular factual situation for advice or service concerning specific matters.

level5mentoring.com does not engage directly or indirectly in diagnosing, dispensing medical advice, or prescribing the use of any product, therapy or service as a treatment for disease or sickness whether physical or mental. We offer health information in an effort to help you work with the health professional of your choice in your mutual goal of building all aspects of health.

This site and the services offered by level5mentoring.com are provided for information purposes only. The information presented is the opinion of the authors and others and is not represented as fact, nor is either it or the services offered intended to replace professional traditional medical and other treatments offered by any doctor, psychotherapist, psychoanalyst, psychiatrist or psychologist.

Links on this site may lead to servers maintained by individuals or organizations other than level5mentoring.com.  level5mentoring.com makes no representation or warranty regarding the accuracy, timeliness, suitability or any other aspect of the information located on such servers and neither monitors nor endorses such servers or content.

Use of Information

The information on this site is intended to educate. It is not intended to provide medical advice or other health-related services or to replace the advice of a trained mental health professional. For medical advice and treatment, consult your physician or health care professional.

You are encouraged to use discretion while browsing the Internet on searches initiated at your.level5mentoring.com. level5mentoring.com links may lead unintentionally to sites containing information that some people may find inappropriate or offensive. Its LINKS may also lead to sites which contain inaccurate information, false or misleading advertising, or information which violates copyright, libel or defamation laws. level5mentoring.com makes no representations concerning any effort to review all of and has no liability regarding the content of sites listed.

Refund & Cancelation Policy

The Level 5 Mentoring products have different refund and cancelation policies on a product by product basis. Due to the nature of our services, our LIVE group programs/sessions, 1 on 1 private sessions and Private 1 on 1 Mentoring Programs have a ‘NO refund‘ policy. 

If there’s a payment plan there’s ‘NO cancelation‘ policy unless there’s a trial period stated on the order page.

Disclaimer of Endorsements

Reference herein to any specific products, processes, or services by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply endorsement, recommendation, or favor. The views and opinions of authors expressed herein do not necessarily state or reflect those of the site.

This site is provided by level5mentoring.com on an “as is” basis. The owner makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included or sold or described on this site to the full extent permissible by applicable law, its owner disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The owner of level5mentoring.com does not represent or warrant that the information accessible via this site is accurate, complete, or current, nor free of viruses, contamination or destructive features. You agree that the sole and exclusive maximum liability to level5mentoring.com arising from any product sold on the site or through related channels shall be the price of the product ordered, or the cost of service provided. level5mentoring.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive and sequential damages.

level5mentoring.com and affiliates, including their respective partners, principals, employees, agents and representatives make no representations or warranties about the accuracy, timeliness suitability or any other aspect of this site or any content on or accessed through this site for any purpose, all of which is provided “as is ”and “as available” without any warranty of any kind. level5mentoring.com hereby disclaim all warranties and obligations with regard to the site or any content on or accessed through this site, including but not limited to all implied warranties and obligations of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall level5mentoring.com affiliates, partners, principles, employees, agents and representatives be liable for any direct, indirect, incidental, special, exemplary, consequential or other damages whatsoever, (including but not limited to liability for loss of use, data or profits), without regard to the form of any action including but not limited to contract, negligence or other tortuous actions, arising out of or in connection with this site, any content or accessed through this site, or any copying, display or other use thereof.

level5mentoring.com nor any of its directors, officers, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

This Website is not intended as a substitute for the medical recommendations of physicians or other health-care providers. Rather, it is intended to offer information to help the reader work with physicians and health professionals in a mutual quest for optimum well-being. Because some services, products or techniques are alternative approaches, the statements about the products & services presented in this site have not been evaluated by any government bodies. level5mentoring.com does not engage directly or indirectly in diagnosing, dispensing medical advice, or prescribing the use of any product, therapy or service as a treatment for disease or sickness whether physical or mental. We offer health information in an effort to help you work with the health professional of your choice in your mutual goal of building health.

One should always consult a primary care physician/health practitioner of choice when considering health issues, especially when undergoing treatment for an existing condition. Pregnant individuals should also consult a physician before beginning any program.

The contents of this website have not been evaluated nor approved by any government or official body. No person should rely on the contents of any of the information, products or services on this website or advice, products or services provided by level5mentoring.com without first obtaining advice from a qualified professional person. No person should act on any information, products or services provided before they have formed their own opinion through investigation and research as to the suitability of the information, products or services for their circumstances.

While every attempt has been made to verify the information on this web site and the product being sold, or services being rendered, neither the product owners, distributors, agents or publishers assume any responsibility for any error, inaccuracies, and or omissions or assume any responsibility or liability whatsoever on behalf of any purchaser or reader of these materials. Each individuals success will be determined by his or her desire, dedication, effort and motivation to improve their lives. There is no guarantee or duplicate results stated here.

The information shown on the website or expressed during sessions is intended to be general information with respect to life and health issues. Information is offered in good faith – you do not have to use this information. Nothing in the content materials shall be considered legal, financial, or actuarial advice. The information provided throughout level5mentoring.com is timely and authoritative to the best of our knowledge as of the date it was published. However, research and information about professional development, counseling, psychology and life coaching is always evolving. Please consult with your own physician or health care practitioner regarding the suggestions and recommendations made at this website.

Nothing offered on or offline is intended to diagnose, cure or prevent any disease or disorder of any kind. It is your sole responsibility to check and verify the information and credentials and their effects on you. The information contained within level5mentoring.com or within a session of coaching is not a substitute for professional advice such as from a Medical Doctor, Psychiatrist, counselor or therapist of any kind. The information provided by level5mentoring.com does not constitute legal or professional advice nor is it intended to be. You should always consult a physician or other suitable health professional before following any alternative solution to any physical or mental health problem, or before taking any products or following any health regimen. You must be 18 years of age or have parental consent before using this website, or any of our affiliates’ products or services.

License To Use This Website and Our Services

By using this website or any of our services that may have been delivered either face to face, via individual or group environments, you agree to the exclusions and limitations of liability stated in this Legal Statement and accept them as reasonable.  Do not use this website or our services if you do not agree that they are reasonable.

Limit of Liability & Responsibility of Client

It is expressly understood that it is solely your responsibility to confirm the effectiveness or otherwise of any changes of professional development and that you must do so in safety and with appropriate monitoring of your physician or other licensed healthcare professional. This site and its content are made available only to provide information about professional development and improving your life. You are responsible for compliance with all applicable laws and regulations.

All information shared for billing or for sessions is held in strict confidence. Your personally identifiable information is never sold, traded, or given away.

Copyrighted Material

User is solely responsible for compliance with any copyright, trademark, or other proprietary right, which may apply, to any material of any nature found on the site.

All materials on level5mentoring.com, including, without limitation, text, software, names, logos, trademarks, service marks, trade names, images, photos, illustrations, audio clips, video clips, and music are copyrighted intellectual property. All usage rights are owned and controlled by your.level5mentoring.com unless stated otherwise. You, the visitor, may download Online Materials for non-commercial, personal use only provided you: 1) retain all copyright, trademark and propriety notices, 2) you make no modifications to the materials, 3) you do not use the materials in a manner that suggests an association with any of our products, services, events or brands, and 4) you do not download quantities of materials to a database, server, or personal computer for reuse for commercial purposes or on a website of any nature. You may not copy, reproduce, republish, upload, post, transmit or distribute Online Materials in any way or for any other purpose unless you get our written permission first. Neither may you add, delete, distort or misrepresent any content on the level5mentoring.com web site. Any attempts to modify any Online Material, or to defeat or circumvent our security features are prohibited.

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Privacy Policy

[Updated December 6th, 2023]

We have created this privacy statement in order to demonstrate our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with the level5mentoring.com web site. We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website.

Definitions

“Non Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.

“Personally Identifiable Information” is non-public information that is personally identifiable to you and obtained in order for us to provide you within our Website. Personally Identifiable Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.

Information We Collect

Generally, you control the amount and type of information you provide to us when using our Website.

As a Visitor, you can browse our website to find out more about our Website. You are not required to provide us with any Personally Identifiable Information as a Visitor.

Personally Identifiable Information

We may process certain types of personal data about you when you interact with us, as follows:

• Identity Data: may include your first name, last name, username, or date of birth.
• Contact Data: may include your billing address, delivery address, email address and telephone numbers.
• Financial Data: may include your credit card details when you have made a purchase.
• Transaction Data: may include details about payments between us and other details of purchases made by you.
• Technical Data: may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access our sites.
• Profile Data: may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.
• Usage Data: may include information about how you use our website, products and services.
• Marketing and Communications Data: may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.

Computer Information Collected

When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non Personal Information. We also collect the following:

• CookiesOur Website uses “Cookies” to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.
• Automatic InformationWe automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.

How We Use Your Information

We use the information we receive from you as follows:

Customizing Our Website

We may use the Personally Identifiable information you provide to us along with any computer information we receive to customize our Website.

Register You as a Customer

We use Personally Identifiable information you provide us to deliver products and services, process your payments, and register you as a customer.

Sharing Information with Affiliates and Other Third Parties

We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes. We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Website (i.e. payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.

The following third parties may have access to your Personally Identifiable Information:

• Website Hosting: Incsub, LLC (Birmingham, AL USA)
• CRM: Ontraport (Santa Barbara, CA USA)
• Meta Platforms, Inc. (Menlo Park, CA USA)
• Google Apps (Mountain View, CA USA)
• Google Analytics (Mountain View, CA USA)
• Stripe Payments Europe, Limited (Dublin Ireland)

We retain the right to collect and use any Non Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service as well as for use or resale to others. At no time is your Personally Identifiable Information included in such data aggregations.

Legally Required Releases of Information

We may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of WWWS, LLC., our Users, employees, and affiliates.

Transferring Information

By using this website, you authorize us to transfer and store your information in the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your information in the United States may not be the same as in your home country.

Marketing Communications

You will receive marketing communications from us if you have:

• Requested information from us or purchased goods or services from us; or
• Provided us with your details when opting into our free courses, resources, and challenges; and
• in each case, you have not opted out of receiving marketing.
• We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
• You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you OR by emailing us at [email protected] at any time.
• Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

EU Residents:

If you wish to exercise your “right to be forgotten” and have all Personally Identifiable Information deleted, please email us directly with your request: [email protected].

You maintain the right to complain to the Data Protection Authority in your local EU Member State under the GDPR.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Customer data is stored for a reasonable time (5+ years) as a necessity to keep accurate records of accounting, tax, and customer needs. The exact data retention period varies based on the system storing the information, and the date of the user’s last activity or interaction with the company, and whether or not the information relates to a current or past customer.

Links to Other Websites

Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to Websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

Questions About Our Privacy Practices or This Privacy Policy

If you have any questions about our Privacy Practices or this Policy, please contact us.

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